Lupleg IT Solutions
We're Here to Help

Support Center

Get the help you need, when you need it. Our expert support team is available 24/7 to ensure your success with Lupleg.

Fast Response Times

Average response time under 2 hours for all inquiries

Global Coverage

Support available in multiple languages and time zones

Expert Team

Technical specialists with years of industry experience

98% Satisfaction

Consistently high ratings from our support users

How Can We Help You?

Choose the support channel that works best for you

Live Chat

Get instant help from our support team

24/7 available
< 2 minutes

Email Support

Send us detailed questions and requests

Response within 2-4 hours
Business hours

Phone Support

Talk directly with our support specialists

Mon-Fri, 9 AM - 6 PM PST
Immediate

Video Consultation

Schedule a screen-sharing session

By appointment
Same-day scheduling

Submit a Support Ticket

Fill out the form below and our team will get back to you as soon as possible.

Response Time by Priority

We prioritize tickets based on urgency and business impact to ensure critical issues are resolved quickly.

Critical Priority

System down, critical bug affecting production

Response: < 1 hour

High Priority

Major functionality impaired, urgent business impact

Response: < 4 hours

Medium Priority

Feature not working as expected, moderate impact

Response: < 24 hours

Low Priority

General questions, feature requests, minor issues

Response: < 48 hours

Enterprise Support

Need dedicated support? Our enterprise plans include priority support, dedicated account managers, and custom SLAs.

Self-Service Resources

Find answers and learn at your own pace with our comprehensive resources

Documentation

Comprehensive guides, tutorials, and API references

500+ articles

Video Tutorials

Step-by-step video guides for common tasks

200+ videos

FAQ

Quick answers to frequently asked questions

50+ topics

Community Forum

Connect with other users and share knowledge

10,000+ members

Hours

Mon-Fri: 9 AM - 6 PM PST

24/7 Live Chat

Need Immediate Assistance?

Our support team is standing by to help you succeed. Get in touch now and we'll respond quickly.