Privacy Policy
Your privacy is important to us. This policy explains how Lupleg Group collects, uses, and protects your personal information.
Quick Summary
• We collect information necessary to provide our educational and IT services
• Your data is protected with industry-standard security measures
• We never sell your personal information to third parties
• You have control over your data and can request access, correction, or deletion at any time
• We use cookies to improve your experience, which you can manage in your browser settings
1. Information We Collect
Personal Information
When you register for our bootcamps, purchase services, or contact us, we may collect: name, email address, phone number, billing address, payment information, educational background, employment history, and professional interests.
Automatically Collected Information
We automatically collect certain information when you visit our website, including: IP address, browser type, device information, pages visited, time spent on pages, referring website, and cookies and similar tracking technologies.
Educational Data
For bootcamp students and mentorship clients, we collect: course progress, assignment submissions, grades, attendance records, code repositories, project portfolios, and feedback from instructors.
2. How We Use Your Information
Service Delivery
We use your information to provide, maintain, and improve our services, including bootcamps, development projects, technical support, and consulting services.
Communication
To send you course materials, project updates, technical support responses, marketing communications (with your consent), newsletters, and important service announcements.
Personalization
To customize your learning experience, recommend relevant courses or services, provide personalized mentorship, and improve our curriculum based on student performance data.
Business Operations
To process payments, prevent fraud, comply with legal obligations, enforce our terms of service, and analyze usage patterns to improve our offerings.
3. Information Sharing and Disclosure
Service Providers
We share information with trusted third-party service providers who assist us in operating our business, including: payment processors (Stripe, PayPal), cloud hosting providers (AWS, Google Cloud), email service providers (SendGrid, Mailchimp), analytics tools (Google Analytics), and learning management systems.
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Legal Requirements
We may disclose your information when required by law, in response to legal processes, to protect our rights and safety, or to prevent fraud and abuse.
With Your Consent
We may share your information with your explicit consent, such as when showcasing your success story or portfolio (with permission).
4. Data Security
Security Measures
We implement industry-standard security measures to protect your information, including: SSL/TLS encryption for data in transit, encryption of sensitive data at rest, regular security audits and penetration testing, secure authentication and access controls, employee training on data protection, and regular backups and disaster recovery procedures.
Limitations
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
5. Your Rights and Choices
Access and Correction
You have the right to access, update, or correct your personal information. You can do this through your account settings or by contacting us.
Data Deletion
You may request deletion of your personal information, subject to legal retention requirements. We will delete or anonymize your data within 30 days of a verified request.
Marketing Communications
You can opt out of marketing emails by clicking the unsubscribe link in any marketing email or updating your preferences in your account settings.
Cookie Preferences
You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our website.
Do Not Track
We currently do not respond to Do Not Track signals, as there is no industry standard for how to respond to them.
6. International Data Transfers
Cross-Border Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.
Safeguards
When we transfer your data internationally, we ensure appropriate safeguards are in place, such as: standard contractual clauses approved by regulatory authorities, Privacy Shield certification (where applicable), and ensuring adequate data protection measures.
7. Children's Privacy
Age Restrictions
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. For users aged 13-18, we require parental consent for bootcamp enrollment.
Parental Rights
If you believe we have collected information from a child under 13, please contact us immediately, and we will delete such information.
8. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Retention periods vary based on:
- Active Users: While your account is active and for a reasonable period thereafter
- Bootcamp Students: Course records retained for 7 years for accreditation purposes
- Financial Records: Retained for 7 years to comply with tax and accounting regulations
- Marketing Data: Until you opt out or request deletion
- Legal Requirements: As required by applicable laws and regulations
9. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes:
- We will update the "Last Updated" date at the top of this policy
- For material changes, we will notify you via email or prominent notice on our website
- Continued use of our services after changes constitutes acceptance of the updated policy
- We encourage you to review this policy periodically