Legal
Privacy Policy
How Lupleg Studios collects, uses, and protects your personal information when you use our website and services.
Last updated: November 24, 2025
At a glance
- We collect information needed to deliver our technology and IT services.
- Your data is protected with industry-standard security measures.
- We do not sell your personal information to third parties.
- You can request access, correction, or deletion of your data.
- Cookies help improve your experience—you can manage them in your browser or on our Cookie Policy page.
Information we collect
Personal information
When you purchase services or contact us, we may collect your name, email address, phone number, billing address, payment information, and professional interests relevant to your engagement.
Automatically collected information
When you visit our website, we may automatically collect your IP address, browser type, device information, pages visited, time spent on pages, referring website, and cookies or similar technologies.
Project data
For development and mentorship clients, we may collect project specifications, code repositories, deliverables, communications, and feedback related to the engagement.
How we use your information
Service delivery
We use your information to provide, maintain, and improve our services, including development projects, technical support, consulting, and mentorship.
Communication
To send project updates, support responses, marketing communications (with your consent), newsletters, and important service announcements.
Business operations
To process payments, prevent fraud, comply with legal obligations, enforce our terms, and analyze usage to improve our offerings.
Information sharing
Service providers
We share information with trusted providers who help us operate our business, such as payment processors, cloud hosting providers, email services, and analytics tools.
Legal requirements
We may disclose information when required by law, in response to legal processes, to protect our rights and safety, or to prevent fraud and abuse.
With your consent
We may share information with your explicit consent—for example, when showcasing a success story or portfolio entry with your permission.
Data security
We implement industry-standard security measures including SSL/TLS encryption, access controls, employee training, and regular backups.
No method of transmission or storage is completely secure. While we work hard to protect your information, we cannot guarantee absolute security.
Your rights and choices
Access and correction
You may access, update, or correct your personal information by contacting us or through your account settings where available.
Data deletion
You may request deletion of your personal information, subject to legal retention requirements. Verified requests are handled within 30 days where possible.
Marketing and cookies
You can opt out of marketing emails using the unsubscribe link in any message. Cookie preferences can be managed in your browser or on our Cookie Policy page.
Data retention
We retain personal information for as long as necessary to provide services and meet the purposes described in this policy.
- Active users: while your account is active and for a reasonable period thereafter
- Client engagements: per contract terms and legal requirements
- Financial records: typically up to 7 years for tax and accounting compliance
- Marketing data: until you opt out or request deletion
International data transfers
Your information may be processed in countries other than your country of residence. When we transfer data internationally, we use appropriate safeguards such as contractual protections where required.
Children's privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, contact us and we will delete it.
Changes to this policy
We may update this privacy policy from time to time. When we do, we will update the "Last updated" date. Material changes may be communicated by email or a notice on our website. Continued use of our services after changes constitutes acceptance of the updated policy.
