Terms of Service
Please read these terms carefully before using Lupleg Group's services. By using our services, you agree to be bound by these terms.
Important Notice
Binding Agreement: These terms constitute a legally binding agreement between you and Lupleg Group.
Arbitration: These terms include a mandatory arbitration clause and class action waiver (Section 7).
Limitation of Liability: Our liability is limited as described in Section 6.
Updates: We may update these terms at any time. Continued use constitutes acceptance of updated terms.
1. Acceptance of Terms
By accessing or using Lupleg Group's website, services, bootcamps, or any of our offerings, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.
These terms apply to all users, including students, clients, visitors, and any other individuals or entities who access or use our services.
2. Description of Services
Educational Services
We provide technology bootcamps, online courses, mentorship programs, and educational resources. Course content, schedules, and instructors are subject to change. We reserve the right to cancel or reschedule courses with reasonable notice.
Development Services
We offer custom web and mobile application development, including design, development, testing, and deployment. Project scope, timelines, and deliverables are defined in separate project agreements.
Consulting Services
We provide IT consulting, digital marketing, SEO services, and technical support. Service levels and response times are specified in individual service agreements.
Service Modifications
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice. We are not liable for any modification, suspension, or discontinuation of services.
3. User Accounts and Responsibilities
Account Registration
You must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Prohibited Activities
You agree not to: (a) use our services for any illegal purpose; (b) violate any applicable laws or regulations; (c) infringe on intellectual property rights; (d) upload malicious code or viruses; (e) attempt to gain unauthorized access to our systems; (f) interfere with other users' use of services; (g) impersonate any person or entity; (h) share course materials without permission.
Account Termination
We reserve the right to suspend or terminate your account at any time for violation of these terms, fraudulent activity, or any other reason we deem appropriate. You may terminate your account by contacting us.
4. Payments and Refunds
Pricing
All prices are listed in USD unless otherwise specified. Prices are subject to change without notice. You are responsible for any applicable taxes, duties, or fees.
Payment Terms
Payment is due according to the terms specified at the time of purchase. For bootcamps, full payment or first installment is typically due before course start. For development projects, payment terms are specified in the project agreement.
Refund Policy for Bootcamps
Students may withdraw within the first 2 weeks of a bootcamp for a full refund. After 2 weeks, no refunds will be issued except in cases of program cancellation by Lupleg Group. Refunds are processed within 14 business days of approval.
Refund Policy for Development Services
Development projects are billed in milestones. Refunds may be provided for incomplete milestones as specified in the project agreement. Completed work is non-refundable.
Chargebacks
Initiating a chargeback without contacting us first may result in immediate account termination and forfeiture of all services. We reserve the right to pursue legal remedies for fraudulent chargebacks.
5. Intellectual Property Rights
Our Content
All content on our website and in our courses, including text, graphics, logos, videos, code examples, and course materials, is owned by Lupleg Group or our licensors and is protected by copyright, trademark, and other intellectual property laws.
License to Use
We grant you a limited, non-exclusive, non-transferable license to access and use our course materials for your personal educational purposes. You may not reproduce, distribute, modify, or create derivative works without our written permission.
Student Work
You retain ownership of projects and code you create during bootcamps. However, you grant us a license to use your work for promotional purposes (with your permission). We may showcase student projects as portfolio examples.
Client Work
For development projects, intellectual property rights are transferred to the client upon full payment, unless otherwise specified in the project agreement. We retain the right to showcase completed work in our portfolio.
6. Disclaimers and Limitations of Liability
No Warranty
Our services are provided 'as is' and 'as available' without warranties of any kind, either express or implied. We do not guarantee that our services will be uninterrupted, error-free, or secure.
Educational Outcomes
While we strive to provide high-quality education, we do not guarantee employment, specific salary outcomes, or career advancement. Your success depends on many factors including your effort, prior experience, and market conditions.
Technical Services
For development and technical services, we do not warrant that delivered products will be error-free. We provide warranty support as specified in individual service agreements.
Limitation of Liability
To the maximum extent permitted by law, Lupleg Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities. Our total liability shall not exceed the amount you paid for the specific service giving rise to the claim.
Third-Party Services
We may use or recommend third-party services and tools. We are not responsible for the performance, content, or practices of third-party services.
7. Dispute Resolution and Governing Law
Governing Law
These terms are governed by and construed in accordance with the laws of the State of California, United States, without regard to conflict of law principles.
Dispute Resolution Process
If you have a dispute with us, you agree to first contact us at legal@lupleg.com to attempt to resolve the dispute informally. We will work in good faith to resolve disputes within 30 days.
Arbitration
If informal resolution fails, you agree to resolve disputes through binding arbitration in accordance with the American Arbitration Association rules, rather than in court. Arbitration will take place in Santa Clara County, California.
Class Action Waiver
You agree to resolve disputes individually and waive the right to participate in class actions or class arbitrations.
Exceptions
Either party may seek injunctive or equitable relief in court for intellectual property infringement or unauthorized access to systems.
8. Indemnification
You agree to indemnify, defend, and hold harmless Lupleg Group, its officers, directors, employees, agents, and affiliates from any claims, damages, losses, liabilities, and expenses (including attorney's fees) arising from: (a) your use of our services; (b) your violation of these terms; (c) your violation of any rights of another party; (d) any content you submit or transmit through our services.
9. General Provisions
Changes to Terms
We reserve the right to modify these terms at any time. Material changes will be communicated via email or website notice. Your continued use of services after changes constitutes acceptance of the updated terms.
Severability
If any provision of these terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.
Entire Agreement
These terms, together with our Privacy Policy and any specific service agreements, constitute the entire agreement between you and Lupleg Group regarding the use of our services.
Assignment
You may not assign or transfer these terms or your rights hereunder without our prior written consent. We may assign these terms without restriction.
Waiver
Our failure to enforce any right or provision of these terms will not be considered a waiver of those rights.
Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, natural disasters, war, terrorism, riots, pandemics, or government actions.